Reserve
Reserve

Terms & Policies

Guest Terms & Policies at Silver Sands Motel & Beach Bungalows

 

RATES

Silver Sands’ rates are subject to change without notice. All nightly rates are exclusive of applicable taxes, including New York State and Suffolk County sales tax (8.75%) and Suffolk County occupancy tax (5.5%). These will be added to your final booking total.

TERMS AND CONDITIONS FOR PROMOTIONAL RATES

All promotional offers at Silver Sands Motel are subject to availability at the time of booking and may be modified or withdrawn at any time without prior notice. Blackout dates, minimum stay requirements, and other restrictions may apply. Offers are valid for new bookings only and cannot be combined with other promotions, discounts, or negotiated group rates. Rates are per room, per night, and exclusive of applicable taxes and fees. Promotional offers do not apply to beach house reservations. Offers are valid only for reservations made directly through our website or by calling the front desk, and cannot be applied to bookings made through third-party platforms. Offers do not apply to existing bookings and cannot be applied retroactively.

Deposit Policy (Flexible Rate)

Standard Rooms, Beach Shacks, and Bungalows

A 50% deposit, along with applicable taxes, including New York State and Suffolk County sales tax (8.75%) and Suffolk Occupancy Tax (5.5%), is required at the time of booking. The remaining balance will be automatically charged to the credit card on file 72 hours before arrival.

Beach Houses

A 50% deposit, along with applicable taxes, including New York State and Suffolk County sales tax (8.75%) and Suffolk Occupancy Tax (5.5%), is required at the time of booking. The remaining balance will be automatically charged to the credit card on file 30 days prior to arrival. Failure to pay balance by deadline will result in cancellation without refund.

Cancellation Policy (FLEXIBLE RATE)

Standard Rooms, Beach Shacks, and Bungalows

For Standard Rooms, Beach Shacks, and Bungalows, a 50% deposit is required at the time of booking to confirm the reservation, with the remaining balance automatically charged to the credit card on file 72 hours prior to arrival. Cancellations made more than 14 days prior to arrival will receive a full refund of the deposit. Cancellations made within 14 days of arrival will result in forfeiture of the deposit. Cancellations within 72 hours of arrival, as well as no-shows, will be charged for the full stay. No refunds will be issued for late arrivals or early departures.

Beach Houses

For Beach Houses, cancellations made between 30 and 14 days prior to arrival will forfeit the deposit but will not be charged the remaining balance. Cancellations made less than 14 days prior to arrival, or failure to arrive, will result in the forfeiture of 100% of the total stay. No exceptions will be made, including for illness, travel disruptions, or weather, and guests are strongly encouraged to purchase travel insurance. No refunds will be issued for late arrivals, no shows, or early departures.

Security Deposit (only applicable to Beach Houses) 

A 20% refundable security deposit is required for all Beach House reservations. This deposit must be paid in full no later than 48 hours prior to check-in. Guests will have the opportunity for a walk-through at the end of their stay, and the deposit will be returned within 14 days after check-out, provided no damage is found. In the event that damage exceeds the deposit amount, the guest agrees to cover any additional costs incurred, including a 15% administrative fee on all repair or replacement expenses.

Other accommodations, including Standard Rooms, Beach Shacks, and Bungalows, do not require a security deposit; however, guests remain responsible for any damages. Any damage beyond normal wear and tear will be assessed and charged accordingly.

Excessive cleaning, smoke/vape evidence, or unauthorized pets will be billed as damages in every room category.

Standard rooms, beach shacks and bungalows:

All reservations booked under this non-cancellable prepaid rate require full prepayment at the time of booking and are strictly non-refundable. Reservations cannot be canceled or modified. Cancellations, no shows, late arrivals, or early departures will result in forfeiture of the full stay amount. 

Beach Houses:

All Beach House reservations booked under this non-cancellable prepaid rate require full prepayment at the time of booking and are strictly non-refundable. A 20% refundable security deposit is due 48 hours prior to arrival and will be returned within 14 days after check-out if no damage is found. Guests are responsible for any damage costs exceeding the deposit, including a 15% administrative fee. Reservations cannot be canceled or modified. Cancellations, no-shows, late arrivals, or early departures will result in forfeiture of the full stay amount.

Group Reservations, Room Blocks & Extended Stays (14+ Days)

 

Policies for group reservations and long-term stays may vary, as these bookings have distinct cancellation terms and do not follow the Standard Rate policy.

Room blocks and group reservations are available only from after Labor Day through mid-June and must be coordinated in advance through our Events Team. All room block and group reservations must be booked directly through Silver Sands. Reservations made through third-party platforms (OTAs) are not eligible for group rates, room blocks, or associated benefits.

During peak season, from mid-July through Labor Day, Silver Sands does not offer room blocks for weddings or large group events. Due to the intimate nature of the property, reservations are prioritized for individual leisure stays and small gatherings to maintain a balanced guest experience.

Multiple reservations totaling 3 or more accommodations under one name, one group, or one common contact source, including shared address, payment method, or event affiliation, must receive prior written approval from hotel management.

Unapproved multiple reservations may be reviewed and may be modified or canceled at the hotel’s discretion.

Check-in & Check-out

  • Check-in: 3:00 p.m.

  • Check-out: 11:00 a.m.

Smoking Policy

Silver Sands is strictly a 100% smoke-free property, including all public spaces, guest rooms, grounds, and the beach. Smoking or vaping in any area will result in a $500 penalty per occurrence. No exceptions.

Pet & Service Animal Policy

At Silver Sands, we love furry friends. However, to preserve the quality of our accommodations, furnishings, and grounds for all guests, we maintain a very limited pet policy. 

Service Animals

We welcome ADA-compliant service animals that are individually trained to perform specific tasks directly related to their owner’s disability. Guests traveling with service animals are required to contact the property in advance of arrival so that appropriate accommodations can be arranged.

Service animals must remain under their handler’s control at all times and must be leashed or otherwise effectively controlled in accordance with ADA requirements. They may not be left unattended in guest rooms or elsewhere on the property. We kindly ask guests to coordinate housekeeping services with our team to ensure safe access to their accommodations.

Emotional Support Animals (ESAs)

Emotional support, therapy, and comfort animals do not qualify as service animals under the ADA and are not permitted on the property.

Unauthorized Animals

Guests arriving with pets that have not been expressly approved in writing before arrival may be denied check-in without refund, subject to applicable booking terms and law. Guests found with unauthorized animals during their stay may be required to remove them immediately.

The following fees apply to unauthorized animals:

  • Motel Rooms, Beach Shacks & Bungalows: $100/day, per animal.

  • Beach Houses (Plato’s & Casa de Buddy): $500/day, per animal.

These charges apply for each day an unauthorized animal is present and are in addition to any costs associated with property damage, excessive cleaning, or restoration.

These fees do not apply to qualifying service animals.

Guest Responsibility

Guests are responsible for ensuring that animals under their care do not cause damage, create disturbances, or compromise the safety and comfort of others.

Service animals must be housebroken and remain under their handler’s control. In accordance with the ADA, a service animal may be required to leave the property if it is not housebroken or is out of control and the handler does not take effective action to correct the situation.

All guests, including those traveling with service animals, are financially responsible for damage caused by their animals under the hotel’s standard damage policies.

Violations involving unauthorized pets may result in additional charges, removal of the animal, or termination of the stay, subject to applicable law and hotel policies.

Parking

Complimentary overnight parking is provided for registered guests. Each room is limited to one vehicle.

Occupancy Limits

Standard occupancy per accommodation type:

  • Motel Rooms & Beach Shacks: 2 guests
  • Bungalows: 4 guests
  • Beach Houses: 6 guests

Additional Guests

Additional occupants in Motel Rooms, Beach Shacks, and Bungalows must be 18 years of age or younger. Guests over the age of 18 require a separate accommodation. Children aged 2 and under stay free of charge and are not counted toward occupancy limits.

Guests wishing to add an additional overnight occupant (18 years of age or younger) must notify the hotel in advance and receive approval prior to arrival. A fee of $50 per night applies for each approved additional occupant and is available only in select Motel Rooms, Beach Shacks, and Bungalows.

SLEEPING ARRANGEMENTS & PET RESTRICTIONS

Beach Houses (Plato’s & Casa de Buddy)

Sleeping on sofas or in the media room is strictly prohibited. The media room is designed exclusively for lounging and entertainment, and its custom-upholstered sofa is not designed or intended for sleeping. The media room may not be used as an additional bedroom under any circumstances. Pets are not allowed.

UNAUTHORIZED GUESTS & OCCUPANCY VIOLATIONS

Day guests, event attendees, and overnight guests not disclosed in advance and approved by the hotel are not permitted.

Unauthorized occupants in Motel Rooms, Beach Shacks, and Bungalows will incur a penalty of $250 per person, per night, and may result in immediate termination of stay without refund.

Unauthorized occupants in Beach Houses will incur a penalty of $500 per person, per night, and may result in immediate termination of stay without refund.

PACK ‘N PLAYS 

Pack ‘n Plays are available upon request and subject to availability. Please coordinate with the Front Desk prior to arrival.

POLICY ENFORCEMENT 

The hotel reserves the right to deny entry to unauthorized guests and may impose additional penalties, including fees, cancellation of the reservation, or immediate termination of stay, subject to applicable law.

SALT MARSH WELLNESS SANCTUARY

Silver Sands offers access to the Salt Marsh Wellness Sanctuary, including the sauna, steam room, cold plunge, relaxation room, and treatment areas. The Wellness Sanctuary is a quiet refuge. Use of these facilities is subject to the following terms:

  • For safety, liability, and insurance considerations, the Wellness Sanctuary is reserved exclusively for guests 18 years and older, including the relaxation room.
  • Guests use all facilities at their own risk and are expected to follow all posted safety guidelines.
  • Guests must review and agree to the Salt Marsh Wellness Sanctuary Waiver & Release of Liability prior to participation. A signed waiver is required to access the Wellness Sanctuary.
  • Alcohol, drugs, or any impairing substances are strictly prohibited before or during the use of wellness facilities. Guests should exercise caution following use of the facilities.
  • No outside food or beverages are permitted.
  • Proper attire (bathing suits or towels) is required at all times.
  • Quiet enjoyment is expected. To preserve the tranquil nature of the Wellness Sanctuary and protect the privacy of all guests, cell phones, computers, cameras, recording devices, and other electronic devices may not be used within the Wellness Sanctuary. No photos or videos may be taken.
  • Parties, gatherings, or group events are not permitted in the Wellness Sanctuary. Group use must be approved in advance by Silver Sands.
  • Occupancy limits and time restrictions may be enforced to ensure equitable access and safety.
  • Guests with health conditions, including cardiovascular issues, respiratory conditions, pregnancy, or sensitivity to heat or cold, should consult a physician before use.
  • Silver Sands reserves the right to deny access to or remove any guest from the Wellness Sanctuary for unsafe, disruptive, inappropriate, or prohibited behavior, or if a guest appears unwell or impaired.
  • Guests may not remove any Wellness Sanctuary property, including bathrobes, sandals, towels, or other amenities.
  • Guests are responsible for any damage caused to the facilities, equipment, furnishings, or amenities during their use and may be charged for repair, replacement, or associated costs.

By using the Wellness Sanctuary, guests acknowledge and accept these terms and agree to comply with all posted guidelines and staff instructions.

Photography Policy

While Silver Sands happens to have numerous Instagrammable moments throughout the property, we strictly prohibit photography for commercial use in our guest rooms and all public spaces.

Personal photography is allowed exclusively for private, non-commercial purposes. However, any photography or videography intended for brand promotion, sponsorships, advertisements, or commercial use – including content created by influencers, bloggers, or businesses – requires prior written approval from our executive team.

All organized photoshoots (including professional and editorial shoots) must be reviewed and approved in advance of arrival. Unauthorized commercial photography may result in removal from the property or additional fees at our discretion.

Planning a photoshoot? Please email press@silversandsmotel.com.

Liability / indemnification

Guests acknowledge that Silver Sands is not responsible for accidents, illness, theft, weather conditions, acts of nature, or personal injury during stay. By booking, guests agree to indemnify and hold harmless Silver Sands and its affiliates against claims or expenses related to their stay.

Rates

Silver Sands’ rates are subject to change without notice. All nightly rates are exclusive of applicable taxes, including New York State and Suffolk County sales tax (8.75%) and Suffolk County occupancy tax (5.5%). These will be added to your final booking total.

TERMS AND CONDITIONS FOR PROMOTIONAL RATES

All promotional offers at Silver Sands Motel are subject to availability at the time of booking and may be modified or withdrawn at any time without prior notice. Blackout dates, minimum stay requirements, and other restrictions may apply. Offers are valid for new bookings only and cannot be combined with other promotions, discounts, or negotiated group rates. Rates are per room, per night, and exclusive of applicable taxes and fees. Promotional offers do not apply to beach house reservations. Offers are valid only for reservations made directly through our website or by calling the front desk, and cannot be applied to bookings made through third-party platforms. Offers do not apply to existing bookings and cannot be applied retroactively.

Deposit Policy (Flexible Rate)

Standard Rooms, Beach Shacks, and Bungalows

A 50% deposit, along with applicable taxes, including New York State and Suffolk County sales tax (8.75%) and Suffolk Occupancy Tax (5.5%), is required at the time of booking. The remaining balance will be automatically charged to the credit card on file 72 hours before arrival.

Beach Houses

A 50% deposit, along with applicable taxes, including New York State and Suffolk County sales tax (8.75%) and Suffolk Occupancy Tax (5.5%), is required at the time of booking. The remaining balance will be automatically charged to the credit card on file 30 days prior to arrival. Failure to pay balance by deadline will result in cancellation without refund.

Cancellation Policy (FLEXIBLE RATE)

Standard Rooms, Beach Shacks, and Bungalows

For Standard Rooms, Beach Shacks, and Bungalows, a 50% deposit is required at the time of booking to confirm the reservation, with the remaining balance automatically charged to the credit card on file 72 hours prior to arrival. Cancellations made more than 14 days prior to arrival will receive a full refund of the deposit. Cancellations made within 14 days of arrival will result in forfeiture of the deposit. Cancellations within 72 hours of arrival, as well as no-shows, will be charged for the full stay. No refunds will be issued for late arrivals or early departures.

Beach Houses

For Beach Houses, cancellations made between 30 and 14 days prior to arrival will forfeit the deposit but will not be charged the remaining balance. Cancellations made less than 14 days prior to arrival, or failure to arrive, will result in the forfeiture of 100% of the total stay. No exceptions will be made, including for illness, travel disruptions, or weather, and guests are strongly encouraged to purchase travel insurance. No refunds will be issued for late arrivals, no shows, or early departures.

Security Deposit (only applicable to Beach Houses) 

A 20% refundable security deposit is required for all Beach House reservations. This deposit must be paid in full no later than 48 hours prior to check-in. Guests will have the opportunity for a walk-through at the end of their stay, and the deposit will be returned within 14 days after check-out, provided no damage is found. In the event that damage exceeds the deposit amount, the guest agrees to cover any additional costs incurred, including a 15% administrative fee on all repair or replacement expenses.

Other accommodations, including Standard Rooms, Beach Shacks, and Bungalows, do not require a security deposit; however, guests remain responsible for any damages. Any damage beyond normal wear and tear will be assessed and charged accordingly.

Excessive cleaning, smoke/vape evidence, or unauthorized pets will be billed as damages in every room category.

Standard rooms, beach shacks and bungalows:

All reservations booked under this non-cancellable prepaid rate require full prepayment at the time of booking and are strictly non-refundable. Reservations cannot be canceled or modified. Cancellations, no shows, late arrivals, or early departures will result in forfeiture of the full stay amount. 

Beach Houses:

All Beach House reservations booked under this non-cancellable prepaid rate require full prepayment at the time of booking and are strictly non-refundable. A 20% refundable security deposit is due 48 hours prior to arrival and will be returned within 14 days after check-out if no damage is found. Guests are responsible for any damage costs exceeding the deposit, including a 15% administrative fee. Reservations cannot be canceled or modified. Cancellations, no-shows, late arrivals, or early departures will result in forfeiture of the full stay amount.

Group Reservations, Room Blocks & Extended Stays (14+ Days)

 

Policies for group reservations and long-term stays may vary, as these bookings have distinct cancellation terms and do not follow the Standard Rate policy.

Room blocks and group reservations are available only from after Labor Day through mid-June and must be coordinated in advance through our Events Team. All room block and group reservations must be booked directly through Silver Sands. Reservations made through third-party platforms (OTAs) are not eligible for group rates, room blocks, or associated benefits.

During peak season, from mid-July through Labor Day, Silver Sands does not offer room blocks for weddings or large group events. Due to the intimate nature of the property, reservations are prioritized for individual leisure stays and small gatherings to maintain a balanced guest experience.

Multiple reservations totaling 3 or more accommodations under one name, one group, or one common contact source, including shared address, payment method, or event affiliation, must receive prior written approval from hotel management.

Unapproved multiple reservations may be reviewed and may be modified or canceled at the hotel’s discretion.

Check-in & Check-out

  • Check-in: 3:00 p.m.
  • Check-out: 11:00 a.m.

Smoking Policy

Silver Sands is strictly a 100% smoke-free property, including all public spaces, guest rooms, grounds, and the beach. Smoking or vaping in any area will result in a $500 penalty per occurrence. No exceptions.

Pet & Service Animal Policy

At Silver Sands, we love furry friends. However, to preserve the quality of our accommodations, furnishings, and grounds for all guests, we maintain a very limited pet policy. 

Service Animals

We welcome ADA-compliant service animals that are individually trained to perform specific tasks directly related to their owner’s disability. Guests traveling with service animals are required to contact the property in advance of arrival so that appropriate accommodations can be arranged.

Service animals must remain under their handler’s control at all times and must be leashed or otherwise effectively controlled in accordance with ADA requirements. They may not be left unattended in guest rooms or elsewhere on the property. We kindly ask guests to coordinate housekeeping services with our team to ensure safe access to their accommodations.

Emotional Support Animals (ESAs)

Emotional support, therapy, and comfort animals do not qualify as service animals under the ADA and are not permitted on the property.

Unauthorized Animals

Guests arriving with pets that have not been expressly approved in writing before arrival may be denied check-in without refund, subject to applicable booking terms and law. Guests found with unauthorized animals during their stay may be required to remove them immediately.

The following fees apply to unauthorized animals:

  • Motel Rooms, Beach Shacks & Bungalows: $100/day, per animal.

  • Beach Houses (Plato’s & Casa de Buddy): $500/day, per animal.

These charges apply for each day an unauthorized animal is present and are in addition to any costs associated with property damage, excessive cleaning, or restoration.

These fees do not apply to qualifying service animals.

Guest Responsibility

Guests are responsible for ensuring that animals under their care do not cause damage, create disturbances, or compromise the safety and comfort of others.

Service animals must be housebroken and remain under their handler’s control. In accordance with the ADA, a service animal may be required to leave the property if it is not housebroken or is out of control and the handler does not take effective action to correct the situation.

All guests, including those traveling with service animals, are financially responsible for damage caused by their animals under the hotel’s standard damage policies.

Violations involving unauthorized pets may result in additional charges, removal of the animal, or termination of the stay, subject to applicable law and hotel policies.

Parking

Complimentary overnight parking is provided for registered guests. Each room is limited to one vehicle.

Occupancy Limits

Standard occupancy per accommodation type:

  • Motel Rooms & Beach Shacks: 2 guests
  • Bungalows: 4 guests
  • Beach Houses: 6 guests

Additional Guests

Additional occupants in Motel Rooms, Beach Shacks, and Bungalows must be 18 years of age or younger. Guests over the age of 18 require a separate accommodation. Children aged 2 and under stay free of charge and are not counted toward occupancy limits.

Guests wishing to add an additional overnight occupant (18 years of age or younger) must notify the hotel in advance and receive approval prior to arrival. A fee of $50 per night applies for each approved additional occupant and is available only in select Motel Rooms, Beach Shacks, and Bungalows.

SLEEPING ARRANGEMENTS & PET RESTRICTIONS 

Day guests, event attendees, and overnight guests not disclosed in advance and approved by the hotel are not permitted. Unauthorized occupants in Motel Rooms, Beach Shacks, and Bungalows will incur a penalty of $250 per person, per night, and may result in immediate termination of stay without refund. Unauthorized occupants in Beach Houses will incur a penalty of $500 per person, per night, and may result in immediate termination of stay without refund.

Pack ‘n Plays are available upon request and subject to availability. Please coordinate with the Front Desk prior to arrival.

The hotel reserves the right to deny entry to unauthorized guests and may impose additional penalties, including fees, cancellation of the reservation, or immediate termination of stay.

SALT MARSH WELLNESS SANCTUARY

Silver Sands offers access to the Salt Marsh Wellness Sanctuary, including the sauna, steam room, cold plunge, relaxation room, and treatment areas. The Wellness Sanctuary is a quiet refuge. Use of these facilities is subject to the following terms:

  • For safety, liability, and insurance considerations, the Wellness Sanctuary is reserved exclusively for guests 18 years and older, including the relaxation room.
  • Guests use all facilities at their own risk and are expected to follow all posted safety guidelines.
  • Guests must review and agree to the Salt Marsh Wellness Sanctuary Waiver & Release of Liability prior to participation. A signed waiver is required to access the Wellness Sanctuary.
  • Alcohol, drugs, or any impairing substances are strictly prohibited before or during the use of wellness facilities. Guests should exercise caution following use of the facilities.
  • No outside food or beverages are permitted.
  • Proper attire (bathing suits or towels) is required at all times.
  • Quiet enjoyment is expected. To preserve the tranquil nature of the Wellness Sanctuary and protect the privacy of all guests, cell phones, computers, cameras, recording devices, and other electronic devices may not be used within the Wellness Sanctuary. No photos or videos may be taken.
  • Parties, gatherings, or group events are not permitted in the Wellness Sanctuary. Group use must be approved in advance by Silver Sands.
  • Occupancy limits and time restrictions may be enforced to ensure equitable access and safety.
  • Guests with health conditions, including cardiovascular issues, respiratory conditions, pregnancy, or sensitivity to heat or cold, should consult a physician before use.
  • Silver Sands reserves the right to deny access to or remove any guest from the Wellness Sanctuary for unsafe, disruptive, inappropriate, or prohibited behavior, or if a guest appears unwell or impaired.
  • Guests may not remove any Wellness Sanctuary property, including bathrobes, sandals, towels, or other amenities.
  • Guests are responsible for any damage caused to the facilities, equipment, furnishings, or amenities during their use and may be charged for repair, replacement, or associated costs.

By using the Wellness Sanctuary, guests acknowledge and accept these terms and agree to comply with all posted guidelines and staff instructions.

Photography Policy

While Silver Sands happens to have numerous Instagrammable moments throughout the property, we strictly prohibit photography for commercial use in our guest rooms and all public spaces.

Personal photography is allowed exclusively for private, non-commercial purposes. However, any photography or videography intended for brand promotion, sponsorships, advertisements, or commercial use – including content created by influencers, bloggers, or businesses – requires prior written approval from our executive team.

All organized photoshoots (including professional and editorial shoots) must be reviewed and approved in advance of arrival. Unauthorized commercial photography may result in removal from the property or additional fees at our discretion.

Planning a photoshoot? Please email press@silversandsmotel.com.

Liability / indemnification

Guests acknowledge that Silver Sands is not responsible for accidents, illness, theft, weather conditions, acts of nature, or personal injury during stay. By booking, guests agree to indemnify and hold harmless Silver Sands and its affiliates against claims or expenses related to their stay.